Returns & FAQ

Effective Date: 20-05-2026

Our Quality Guarantee:

We want to make sure you absolutely love your gear, and our quality is 100% guaranteed. If there is a print error, a manufacturing defect, or a visible quality issue when your order arrives, we will replace or refund it immediately.

Our Made-to-Order Policy:

Because every product is custom made-to-order specifically for you, we do not hold dead inventory. Therefore, we are unable to accept general returns, order cancellations once production begins, or color/sizing exchanges. Please double-check your item choices and shipping address before checking out.

How to Handle Quality Issues

If you spot a genuine issue, you have 30 days from the delivery date to let us know:

The Process: Simply reply directly to the order confirmation email you received from us.
The Evidence: Include your order number and attach a clear, well-lit photograph of the product laid flat on a surface, with the defect clearly displayed.

This quick and simple step will help us provide a speedy resolution.

International Orders & Customs:

We ship worldwide. International packages may be subject to local import taxes, duties, or customs fees depending on your country's regulations. These fees are determined by your local customs office and are the sole responsibility of the recipient.